MTC 029: Dr. Abbie Marono | The Upper Hand - How to Read People, Build Trust and Influence Ethically

In this powerful conversation, Dr. Abbie Maroño – behavioral scientist, social engineer, and author of The Upper Hand – reveals how to ethically use the science of persuasion to influence decisions, build trust, and protect yourself from manipulation in everyday life. We unpack the real psychology behind social engineering, nonverbal communication, and trust so you can read people more accurately, communicate with confidence, and stop getting emotionally “hacked” in your inbox, meetings, and relationships. Dr. Maroño breaks down practical frameworks from The Upper Hand and her work with law enforcement, security professionals, and leaders to show you how to spot red flags, ask better questions, and create instant rapport—without being fake or manipulative. Whether you’re a leader, creator, salesperson, or simply tired of being at the mercy of other people’s agendas, this episode will give you actionable strategies to:

  • Decode key nonverbal cues and body language.

  • Ethically influence decisions and get buy‑in.

  • Recognize common manipulation and social engineering tactics.

  • Build trust quickly in high‑stakes conversations.

  • Protect your identity, emotions, and attention from being exploited.

If you’ve ever wished you could walk into any room, conversation, or negotiation with the upper hand—without sacrificing your values—this episode is your playbook.

 

Chapters

  • 00:00 Introduction to Dr. Abbey Murano

  • 01:08 Dr. Abbey's Journey: From Struggles to Success

  • 12:15 The Upper Hand Framework: Building Trust and Influence

  • 19:04 The Five Principles of Influence

  • 29:00 Emotional Control: The Key to Effective Communication

  • 29:04 Understanding the Brain's Role in Decision Making

  • 32:47 The Importance of Social Connections

  • 35:51 Navigating Societal Norms and Personal Beliefs

  • 39:57 The Mind-Body Connection

  • 45:40 The Power of Self-Identity

 

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